https://spencerangie.journoportfolio.comRSS Feed for Angela SpencerenThu, 14 Nov 2024 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/916b3ae8-da7d-4a58-a667-99e6822bc02d.pdfSuccess Slide for Work with Perficient ClientThu, 14 Nov 2024 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/916b3ae8-da7d-4a58-a667-99e6822bc02d.pdfhttps://media.journoportfolio.com/users/276558/uploads/e9f5ec53-bda7-4fff-9dda-3871f678d91e.pdfSuccess Slide for Work with Perficient ClientThu, 14 Nov 2024 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/e9f5ec53-bda7-4fff-9dda-3871f678d91e.pdfhttps://media.journoportfolio.com/users/276558/uploads/c3f5b965-14af-4b91-a06d-ca3ca71553ab.pdfSuccess Story for Perficient's work with a client.Mon, 11 Dec 2023 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/c3f5b965-14af-4b91-a06d-ca3ca71553ab.pdfhttps://www.perficient.com/what-we-do/jumpstart/oxm-iqOrder experience refers to the entire order process from pre-sale activity through customer order capture, processing, fulfillment, and potentially returns. More than a dozen key systems, several internal teams, and multiple points of engagement must all come together to enable a seamless order management experience. A thorough and effective strategy can make all the difference. Order experience refers to the entire order process from pre-sale activity through customer order capture, processing...Wed, 15 Nov 2023 00:00:00 +0000https://www.perficient.com/what-we-do/jumpstart/oxm-iqhttps://www.perficient.com/what-we-do/platforms-and-technology/commerceYour commerce platform is the foundation of your online experience. It allows your front-end and back-end systems to work together seamlessly to carry out transactions. However, the commerce experiences your customers have are supported behind the scenes by what we call the Four Digital Commerce Pillars. These four pillars comprise the commerce engine and must all be present and operating smoothly in order to provide a great customer experience. 1. Experience Management This is the presentation...Wed, 11 Oct 2023 00:00:00 +0100https://www.perficient.com/what-we-do/platforms-and-technology/commercehttps://pages.bizlibrary.com/rs/230-MIF-751/images/Onboarding-Checklist-IG.pdfMon, 01 Aug 2022 00:00:00 +0100https://pages.bizlibrary.com/rs/230-MIF-751/images/Onboarding-Checklist-IG.pdfhttps://www.bizlibrary.com/blog/training-programs/choosing-an-online-training-solution-thats-right-for-your-organization/Choosing an online learning platform or solution for your training needs is crucial to the success of your training program – and the fact that there are hundreds of options available can make it feel like an overwhelming decision. With this post, we want to help prevent you from either buying something your organization doesn’t need, purchasing something that isn’t right for your organization, or even making no decision at all because it’s so overwhelming.Tue, 12 Apr 2022 00:00:00 +0100https://www.bizlibrary.com/blog/training-programs/choosing-an-online-training-solution-thats-right-for-your-organization/https://media.journoportfolio.com/users/276558/uploads/935dda91-56a0-49e0-9e06-5df7bb05c434.pdfThu, 23 Sep 2021 00:00:00 +0100https://media.journoportfolio.com/users/276558/uploads/935dda91-56a0-49e0-9e06-5df7bb05c434.pdfhttps://www.bizlibrary.com/products/content-libraries/diversity-and-inclusion-training/Diversity and inclusion training (D&I) has the potential to positively address biases and prejudices that may happen within an organization. Showing that D&I is important to your organization as well as your training strategy will go a long way in showing dedication to creating a truly inclusive workplace. Having and implementing that strategy has many benefits for your people and your business.Fri, 04 Jun 2021 00:00:00 +0100https://www.bizlibrary.com/products/content-libraries/diversity-and-inclusion-training/https://pages.bizlibrary.com/rs/230-MIF-751/images/Reskilling%20and%20Upskilling%20for%20Automation.pdfTue, 27 Apr 2021 00:00:00 +0100https://pages.bizlibrary.com/rs/230-MIF-751/images/Reskilling%20and%20Upskilling%20for%20Automation.pdfhttps://www.bizlibrary.com/blog/training-programs/instructional-designers-off-the-shelf-content/Instructional Designers (IDs) play a critical role in the learning process. They are charged with evaluating elearning materials, creating educational content, designing and developing courses, and creating training materials for an organization. So, when it comes to off-the-shelf content, IDs may feel like their toes are being stepped on. However, that shouldn’t be the case. There are benefits to using both in-house content and off-the-shelf content at the same organization. From ideation to Thu, 18 Mar 2021 00:00:00 +0000https://www.bizlibrary.com/blog/training-programs/instructional-designers-off-the-shelf-content/https://pages.bizlibrary.com/rs/230-MIF-751/images/Changing-Minds-Mental-Health-At-Work.pdfThu, 25 Feb 2021 00:00:00 +0000https://pages.bizlibrary.com/rs/230-MIF-751/images/Changing-Minds-Mental-Health-At-Work.pdfhttps://www.bizlibrary.com/blog/organizational-culture/improving-employee-engagement-guide/Engaged employees understand their role and how it fits into their organization’s mission and vision. They are passionate about their jobs and put effort into their work. However, employee engagement is something that a lot of organizations struggle with. A 2020 Gallup poll shows that only 36% of employees are engaged, though that is the highest rate seen in the last two decades. That still means that 64% of employees out there are not engaged in their work.Tue, 04 Aug 2020 00:00:00 +0100https://www.bizlibrary.com/blog/organizational-culture/improving-employee-engagement-guide/https://www.bizlibrary.com/blog/organizational-culture/customer-service-in-healthcare/When you consider jobs where customer service is a key to the success of a business, you likely think of servers, cashiers, or call center support teams. However, customer service in healthcare is incredibly important and should not be overlooked. Now, maybe more than ever, it is vital to have quality customer service when seeing patients.Tue, 07 Apr 2020 00:00:00 +0100https://www.bizlibrary.com/blog/organizational-culture/customer-service-in-healthcare/https://www.bizlibrary.com/blog/organizational-culture/empowering-women-in-the-workplace/Through the rise of the #MeToo movement and the Time’s Up campaign, women have changed the discussion about their place in the workforce, bringing to light issues and obstacles they face every day. The McKinsey 2020 Women in the Workplace survey found that while more women are rising to the top levels of companies, they are still underrepresented at every level.Fri, 20 Mar 2020 00:00:00 +0000https://www.bizlibrary.com/blog/organizational-culture/empowering-women-in-the-workplace/https://media.journoportfolio.com/users/276558/uploads/929982e2-3479-4605-b364-248345206d53.pdfPress Release for client at Stealth CreativeFri, 14 Nov 2014 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/929982e2-3479-4605-b364-248345206d53.pdfhttps://media.journoportfolio.com/users/276558/uploads/279cbf33-fc72-43ba-89e9-967825d2f8c3.pdfFri, 17 Apr 2009 00:00:00 +0100https://media.journoportfolio.com/users/276558/uploads/279cbf33-fc72-43ba-89e9-967825d2f8c3.pdfhttps://media.journoportfolio.com/users/276558/uploads/8bc0ca94-fa75-425d-bd4f-215c98950a45.pdfFri, 14 Nov 2008 00:00:00 +0000https://media.journoportfolio.com/users/276558/uploads/8bc0ca94-fa75-425d-bd4f-215c98950a45.pdfhttps://media.journoportfolio.com/users/276558/uploads/548e11ee-fb20-48a7-9e3d-012cd04f2cd3.pdfSun, 01 Jun 2008 00:00:00 +0100https://media.journoportfolio.com/users/276558/uploads/548e11ee-fb20-48a7-9e3d-012cd04f2cd3.pdf