Perficient
•
15th November 2023
OXM IQ
Order experience refers to the entire order process from pre-sale activity through customer order capture, processing, fulfillment, and potentially returns.
More than a dozen key systems, several internal teams, and multiple points of engagement must all come together to enable a seamless order management experience. A thorough and effective strategy can make all the difference.
Order experience refers to the entire order process from pre-sale activity through customer order capture, processing...